Under the guidance and supervision of the Mission Office Administrator, the Administration Assistant will use and develop skills to assist primarily, in the administration of fundraising and marketing activities, and to serve the administration needs of the Mission Office and the Charity.
Contract length: Fixed term for 12 months
Days/Hours: 22 hours per week (days and hours to be discussed with the shortlisted candidates)
Salary: £10,868 pro rata (£18,525 full time equivalent)
Key responsibilities
- Data entry of donations, creating and updating donor records and responding to donor enquiries received by post (direct mail) and via promotional and sponsored events.
- Answer the telephone. This includes transferring calls, passing on messages, taking credit/debit card payments, responding to enquiries and updating donor records in the Mission Office customer relationship management database (Donorflex).
- Monitor Mission Office email accounts, in particular office@columbans.co.uk. This includes forwarding emails, responding to enquiries and updating donor records in the Mission Office customer relationship management database (Donorflex).
- Maintenance of the telephone system to serve the needs of the Mission Office and the Solihull House.
- Design and order promotional items, stationery and office supplies (e.g. calendar).
- Maintenance of our Purchase Ordering System using Sage 50 Cloud Software.
- Sale of merchandise (e.g. Subanen Christmas Cards), including ordering and monitoring stock, promotion/advertising, processing and sending orders.
- Welcome, guide and assist visitors to the Mission Office. This includes deliveries/collections by couriers and other services, suppliers and maintenance visits, and members of the general public wishing to donate, request a Mass, purchase items for sale, or meet with a priest.
- Maintain and update the reception area and welcome desk, including the Visitor’s Log, health & safety supplies, and Columban promotional items on display.
- Administration of room hire for meetings and events held at St. Columban’s House, Solihull. This includes handling enquiries, formalising the booking, keeping a diary, and briefing the ‘event organiser’.
- Provide secretarial and administration support to the Regional Director, Bursar, Mission Office Administrator and to the Columban community.
- Participate in meetings of the Mission Office staff and undertake tasks and duties that arise which contribute to effective and efficient administration in the Mission Office.
How to apply
Please download and complete the Administration Assistant Job Application Form and send this by email to: hr@columbans.co.uk
Application deadline: Midnight on Wednesday 1st June 2022
To find out more about the role please email hr@columbans.co.uk and we will contact you as soon as possible.